WebTenant Satisfaction Measures, (TSMs) are due to officially launch in early 2024. The Regulator of Social Housing, (RSH), has made it clear that preparations should be well underway. “Local authorities and housing associations now need to make sure they have the systems and processes in place to start collecting data from April 2024.”. WebDec 9, 2024 · The proposed TSMs would provide data about social housing landlords’ performance and the quality of their services. This is intended to help tenants hold their landlord to account and help RSH in its future consumer regulation role, as part of implementing the package of changes to consumer regulation set out in the Social …
Social Housing - Comment - Tenant satisfaction measures: a new …
WebApr 12, 2024 · The TSMs are one of the more tangible examples of how the sector has changed for the better in recent years. Putting residents first was a key theme of the 2024 … WebBased in West Yorkshire, Connect Housing, Leeds provides 3,500 affordable homes and holistic support services across the West Yorkshire region. They ... (TSMs) and will be speaking to residents over the next 12 months. We're starting work on the Tenant Satisfaction Measures (TSMs) and will be ... dr adams hastings ne
David Jordan no LinkedIn: The Good Friday Agreement at 25: has …
WebFrom April 2024, in addition to measuring the general satisfaction of their tenants, providers are now required to collect a wider range of satisfaction data, then submit it to regulators so that they can assess their performance in comparison to the standards.. The TSMs assess social housing providers in the following five areas through direct assessment and tenant … WebDec 12, 2024 · To achieve this, the charter includes ‘Tenant Satisfaction Measures’ or TSMs. A consultation paper on the TSMs was released on 9 December 2024; the consultation … WebLivguard. May 2024 - Present1 year. Kolkata, West Bengal, India. 1) Develop the distribution strategy for 2 companies under SAR Group including the number and size of distributors, outlet classification, best way to effectively cover the outlet universe & distribution management processes. 2) Drive sales and distribution KPIs of TSIs and TSMs ... dr adams heather caldwell npi